Platform Modules

The Complete Engine for
After-Sales Operations.

ZorvixFlow replaces fragmented legacy systems with a unified digital infrastructure designed specifically to manage warranties, repairs, and product data at scale.

Digital Warranty Registration

Replace easily-lost paper warranty cards with frictionless, secure digital activation. Customers register their products instantly, while you build a highly accurate, first-party database.

  • Dynamic QR code generation linked to specific serial numbers.
  • Automated data capture ensuring 100% accurate customer profiles.
  • Instant verification to prevent warranty fraud and duplicate claims.
Activate Warranty
Pending

Service Request Engine

Move away from chaotic phone calls and unorganized emails. Customers submit structured, diagnostic repair requests that route directly into your unified ticketing system.

  • Branded customer portal for seamless issue reporting and image uploads.
  • Automated triage based on product category, location, and warranty status.
  • Real-time status updates pushed directly to the consumer.

Service Network Coordination

The ultimate command center for your entire repair operation. Dispatch jobs to hundreds of external, authorised service partners globally while maintaining strict visibility.

  • Intelligent routing algorithms dispatch jobs to the nearest qualified center.
  • Dedicated partner portals for centers to accept, update, and close repair jobs.
  • Enforce strict Service Level Agreements (SLAs) across your independent network.
850 units

Manufacturer Intelligence Dashboard

Turn reactive support into proactive product engineering. Aggregate data from across your entire after-sales ecosystem into a single pane of glass.

  • Track live warranty registration volumes across regions and product lines.
  • Identify specific hardware failure trends to feed back into manufacturing.
  • Monitor partner efficiency, repair times, and customer satisfaction metrics.

Enterprise-Grade Infrastructure

ZorvixFlow is built with top-tier security, role-based access controls, and robust API endpoints for seamless ERP/CRM integration.

AES-256
99.99% Uptime
API Ready

Experience the Platform

See exactly how ZorvixFlow can be tailored to manage your specific product lines and service network.

Explore the Platform